Technology

Part II: Benefits

Our solutions offer numerous advantages due to our technology.

Feature 1

Efficient queries, high performance & fast loading frontend

Graph Databases provide higher performance and flexibility for connected data. Despite complex data models, fast queries are possible.

Efficient queries, high performance & fast loading frontend
Feature 2

REDUCTION OF THE NUMBER OF QUESTIONS

Our queries generate the shortest path through the advisory and customer conversation tree. These optimizations are at the heart of graph technology, saving your consultants and your customers time and energy.

REDUCTION OF THE NUMBER OF QUESTIONS
Feature 3

Integrated real-time Algorithms

The integration with the calculation kernel allows the presentation of calculation results within the entire advisory. Insurance products, coverage amounts, risks and product recommendations can be calculated and represented in real time. The branches of the conversation paths can also be controlled by algorithms.

Integrated real-time Algorithms
Feature 4

INDIVIDUAL TEXT LABELS

Different texts can be generated from the same conversation model / the same database. This enables a simple implementation of multilingualism, formality level of language (e.g. age-dependent), frontend-specific texts (long / short texts for chatbots) and much more.

INDIVIDUAL TEXT LABELS
Feature 5

USER GROUP SPECIFIC PROCESSES PER QUESTION TREE

Within a conversation model different user groups can be defined. For example, for end users, only a few selected questions are displayed on your website, but your advisors will receive all questions per path for detailed advisory.

USER GROUP SPECIFIC PROCESSES PER QUESTION TREE
Feature 6

STORAGE OF CUSTOMER DATA IN THE GRAPH DATABASE (ADVANCED ANALYTICS)

We also offer our solution with the option to save the results directly in the conversation graph. All path information is then stored per customer. Thus, the route information is also available for the CRM.

STORAGE OF CUSTOMER DATA IN THE GRAPH DATABASE (ADVANCED ANALYTICS)
Feature 7

Schemaless MODEL – HIGH FLEXIBiLITY

Our model is schemaless and accordingly, all your customization requests can be easily implemented. The possibilities range from new question / answer types to new constraint types to new product ontologies.

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