Our solutions offer numerous advantages due to our technology.
Graph Databases provide higher performance and flexibility for connected data. Despite complex data models, fast queries are possible.
Our queries generate the shortest path through the advisory and customer conversation tree. These optimizations are at the heart of graph technology, saving your consultants and your customers time and energy.
The integration with the calculation kernel allows the presentation of calculation results within the entire advisory. Insurance products, coverage amounts, risks and product recommendations can be calculated and represented in real time. The branches of the conversation paths can also be controlled by algorithms.
Different texts can be generated from the same conversation model / the same database. This enables a simple implementation of multilingualism, formality level of language (e.g. age-dependent), frontend-specific texts (long / short texts for chatbots) and much more.
We offer a multi-channel solution steered by one graph database. This allows to define different user groups within the same advisory model. Through this, the user sees different questions and texts depending on the channel. For example, end customers entering the tool on your website will see only a few selected questions, whereas your advisors will see the entire question path.
Our graph administration tool supports our clients in drafting and implementing digital dialogues. It allows an easy editing of questions, answers, rules and sequences. The visualising option within the tool facilitates an overview of the content.
We also offer our solution with the option to save the results directly in the conversation graph. All path information is then stored per customer. Thus, the route information is also available for the CRM.
Our model is schemaless and accordingly, all your customization requests can be easily implemented. The possibilities range from new question / answer types to new constraint types to new product ontologies.