Our solutions offer numerous advantages due to our technology.
Graph Databases provide higher performance and flexibility for connected data. Despite complex data models, fast queries are possible.
Our queries generate the shortest path through the advisory and customer conversation tree. These optimizations are at the heart of graph technology, saving your consultants and your customers time and energy.
The integration with the calculation kernel allows the presentation of calculation results within the entire advisory. Insurance products, coverage amounts, risks and product recommendations can be calculated and represented in real time. The branches of the conversation paths can also be controlled by algorithms.
Different texts can be generated from the same conversation model / the same database. This enables a simple implementation of multilingualism, formality level of language (e.g. age-dependent), frontend-specific texts (long / short texts for chatbots) and much more.
Within a conversation model different user groups can be defined. For example, for end users, only a few selected questions are displayed on your website, but your advisors will receive all questions per path for detailed advisory.
We also offer our solution with the option to save the results directly in the conversation graph. All path information is then stored per customer. Thus, the route information is also available for the CRM.
Our model is schemaless and accordingly, all your customization requests can be easily implemented. The possibilities range from new question / answer types to new constraint types to new product ontologies.