Technology

Part II: Benefits

Our solutions offer numerous advantages due to our technology.

Feature 1

Efficient queries, high performance & fast loading frontend

Graph Databases provide higher performance and flexibility for connected data. Despite complex data models, fast queries are possible.

Efficient queries, high performance & fast loading frontend
Feature 2

REDUCTION OF THE NUMBER OF QUESTIONS

Our queries generate the shortest path through the advisory and customer conversation tree. These optimizations are at the heart of graph technology, saving your consultants and your customers time and energy.

REDUCTION OF THE NUMBER OF QUESTIONS
Feature 3

Integrated real-time Algorithms

The integration with the calculation kernel allows the presentation of calculation results within the entire advisory. Insurance products, coverage amounts, risks and product recommendations can be calculated and represented in real time. The branches of the conversation paths can also be controlled by algorithms.

Integrated real-time Algorithms
Feature 4

INDIVIDUAL TEXT LABELS

Different texts can be generated from the same conversation model / the same database. This enables a simple implementation of multilingualism, formality level of language (e.g. age-dependent), frontend-specific texts (long / short texts for insurance-bots) and much more.

INDIVIDUAL TEXT LABELS
Feature 5

Multi-channel Solution

We offer a multi-channel solution steered by one graph database. This allows to define different user groups within the same advisory model. Through this, the user sees different questions and texts depending on the channel. For example, end customers entering the tool on your website will see only a few selected questions, whereas your advisors will see the entire question path.

Multi-channel Solution

Feature 6

Graph Admin Tool

Our graph administration tool supports our clients in drafting and implementing digital dialogues. It allows an easy editing of questions, answers, rules and sequences. The visualising option within the tool facilitates an overview of the content.

Graph Admin Tool
Feature 7

STORAGE OF CUSTOMER DATA IN THE GRAPH DATABASE (ADVANCED ANALYTICS)

We also offer our solution with the option to save the results directly in the conversation graph. All path information is then stored per customer. Thus, the route information is also available for the CRM.

STORAGE OF CUSTOMER DATA IN THE GRAPH DATABASE (ADVANCED ANALYTICS)
Feature 8

Schemaless MODEL – HIGH FLEXIBiLITY

Our model is schemaless and accordingly, all your customization requests can be easily implemented. The possibilities range from new question / answer types to new constraint types to new product ontologies.

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