Newsletter 2/2019:
Be your customer's risk manager!
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After the launch of our NLU Insurance Bot, we continue our exciting journey:
the Risk Sentiment Recommender (RSR)
- the new analysis tool for the latest risk issues - has arrived!
Become
the personal risk manager of your customers!
The presence of risks in the media has an influence on risk awareness and
consequently on the subjective risk perception of your customers. The decision to
purchase insurance products also depends on this. The RSR offers insurance companies
a considerable advantage in terms of information and topics for advice and the
possibility of adapting offers to the needs of customers on a daily basis.
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What the Risk Sentiment Recommender does?
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The Risk Sentiment Recommender
(RSR) monitors (social) media and enables new information
about the risk awareness of customers.
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It analyses real-time trends in
online and social media
with regard to the 8 life risks. Each risk consists of several
sub-risks that are searched and evaluated using keywords in the web.
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The collected data gets stored in real-time in a graph database.
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Trend issues can be identified
in a focused way - for example with regard to regionality and target
group.
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Current topics and trends - advantages for you and your customers
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Understand
the fears and needs of your customers
based on current trends and risks.
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Inform
your customers about current risks
on an ongoing basis and become your customers' personal risk manager.
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Proactively
address current, relevant risks
and optimize the advisory process.
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Use
this information advantage
to adapt the product portfolio to the needs of your customers.
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You are interested in the RSR? Write to us at office@riskine.com
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